About the Study
DealScale Beta Users (Aggregated) - Early beta activity across 500+ AI-powered lead interactions (conversations + automations triggered) from established investors and wholesalers. All metrics are anonymized and aggregated, with outliers trimmed to ensure accurate representation.
Most operators don't lose deals because they lack leads—they lose deals because the follow-up system can't keep up. Response time slips, notes get fragmented, handoffs get messy, and 'hot' leads cool off in silence. This original data post is based on early beta usage across investors and wholesalers, summarizing 500+ AI-powered lead interactions with a focus on operator-grade metrics: speed, coverage, throughput, and clean handoffs. Key findings include median time to first touch of 18 minutes (with 42% touched within 15 minutes), follow-up coverage of 88% within 2 hours and 97% within 24 hours, median qualification time of 1.6 hours, AI task completion rate of 86% with 14% human handoff rate, and engagement signals showing 41% reply rate and 18% positive intent rate. The data reveals where real estate ops are ready for AI today: fast response, consistent follow-up, structured qualification, and context summarization. Humans still win at negotiation, complex situations, judgment calls, compliance nuance, and relationship dynamics. The 'right' model is AI-first execution with clean handoffs, not automation theater.
Business Challenges
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Most operators don't lose deals because they lack leads—they lose deals because the follow-up system can't keep up
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Response time slips, causing hot leads to cool off in silence
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Notes get fragmented across multiple systems and touchpoints
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Handoffs get messy, leading to missed opportunities and dropped leads
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Teams need operator-grade metrics: speed, coverage, throughput, and clean handoffs
Our Solutions
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Speed to first touch: Median 18 minutes from lead creation to first outreach
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Follow-up coverage within SLA: 88% within 2 hours, 97% within 24 hours
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Lead qualification automation: Median 1.6 hours from creation to qualified/disqualified status
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AI task completion: 86% of tasks completed end-to-end without human intervention
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Human handoff system: 14% of cases escalated for missing data, edge cases, compliance, or complexity
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Engagement tracking: Reply rates, conversation completion, positive intent, and next-step metrics
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Data quality and enrichment: Reduced handoff friction through standardized fields and data enrichment
Business Outcomes
Operator-Grade Performance Metrics
When follow-up becomes automatic, teams stop 'hoping' their pipeline is real and start operating like it is. Clear visibility into speed, coverage, throughput, and handoff reasons.
AI-First Execution with Clean Handoffs
AI handles the repeatable work (86% completion rate) while cleanly escalating complex situations, missing data, compliance needs, and negotiation complexity to humans (14% handoff rate).
How It Works
Speed to First Touch
Median: 18 minutes from lead creation
Fast response isn't a 'nice-to-have'—it's your first compounding advantage. Beta results show median time to first touch of 18 minutes, with 42% touched within 15 minutes and 81% within 60 minutes.
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